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Shipping & Delivery Policy

Power flows where connection grows!

Effective Date: May 1, 2024

Thank you for choosing Meenatchi Enterprise LLP for your battery, solar panel, inverter, genset battery, and other related needs. We are committed to providing you with high-quality products and exceptional service, including reliable shipping and delivery options. Please review the following information regarding our shipping and delivery policies.

Shipping Information:

  1. Dispatch Time: Orders are typically dispatched within 5 business days from the date of purchase. However, this may vary depending on product availability, customization requirements, or other factors. Customers will be notified promptly if there are any delays in the dispatch of their orders.

  2. Shipping Methods: We partner with trusted courier services to ensure safe and timely delivery of your orders. Depending on your location and the size of your order, we may utilize various shipping methods, including standard shipping, express shipping, or freight services.

  3. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the package. During the checkout process, customers will be provided with an estimated shipping cost. Please note that additional charges, such as customs duties or taxes, may apply for international orders.

  4. Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

Delivery Information:

  1. Delivery Timeframe: The estimated delivery time varies depending on the shipping method selected, your location, and other external factors. While we strive to deliver your orders within the shortest possible timeframe, please understand that unforeseen circumstances may occasionally cause delays.

  2. Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for any delays or delivery failures resulting from incorrect or incomplete address information provided by the customer.

  3. Delivery Attempts: Our courier partners typically make multiple delivery attempts in case the recipient is unavailable at the provided address. If you miss a delivery attempt, you may be contacted by the courier to arrange for a convenient delivery time or alternative delivery location.

  4. Delivery Confirmation: Once your order has been successfully delivered, you will receive a delivery confirmation email. If you have any concerns regarding the delivery of your order, please contact our customer service team for assistance.

Nationwide Expansion:

While our current delivery service is available within Tamil Nadu, we are actively working to expand our shipping and delivery coverage nationwide across India. We appreciate your patience and understanding as we work towards providing nationwide delivery options to better serve our customers.

Contact Us:

If you have any questions or require further assistance regarding our shipping and delivery policies, please don’t hesitate to contact us:

Changes to this Policy:

Meenatchi Enterprise LLP reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we handle shipping and delivery of your orders.