Get Flat 10% off on your first purchase, valid till end of May 2024.
Meenatchi_logo_cropped_from_pdf.png

Sign in

Register

Refund and Return Policy

Power flows where connection grows!

Thank you for shopping at Meenatachi Enterprise LLP. We value your business and want to ensure your satisfaction with our products, which include Batteries, Inverters, Solar Panels & Systems, Genset Batteries, UPS Batteries, and Automobile Batteries. Please read our refund and return policy carefully.

Returns

You have 5 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

Return Process

To initiate a return, please contact our customer service team at +91-90039-23511. After approval, you will be given a return authorization number. Please note that returns will only be accepted with a valid return authorization number.

All returns should be mailed back to our headquarters at the following address:

Meenatachi Enterprise LLP

149, B/2, Kamarajar Salai,
Near Mariamman Teppakulam Arch,
Madurai – 9.

Please note that you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [contact email] and send your item to the address provided above. Please include your return authorization number with your exchange request.

Non-returnable items

Please note that certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items

Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Thank you for understanding and respecting our Refund and Return Policy. If you have any questions or concerns about a specific item or our policy, please contact our customer service team at customerservices@meenatchienterprises.co.in